Shipping policy

Shipping areas

We ship orders exclusively within the United States.

Postage costs

  • Free shipping  on all orders within the United States.

  • We cover all shipping costs. There's no minimum order value – every order ships free.

Order Shipping

Found your perfect look on Juwila? You'll want it delivered as soon as possible! That's why we ensure your order is carefully processed and shipped within the specified delivery time.

Processing time: 2-3 business days (Mon-Fri).
Shipping time: 7-9 business days (Mon-Fri).
Total delivery time: 9-12 business days (Mon-Fri).

Order and Cut-off time

  • Orders placed before 6:00 PM (Mon-Fri, GMT-5) will be processed the same day.

  • Orders placed after 6:00 PM will be processed the next business day.

  • Orders placed over the weekend (Sat-Sun) will be processed on Monday.

Dispatch

After processing, your package will be shipped immediately. The average delivery time is 7-9 business days. We work exclusively with reliable shipping partners, including:

  • DHL

  • USPS

  • UPS

  • FedEx

Customer service

We strive to make the ordering and delivery process as simple and pleasant as possible. If you have any questions or comments, please feel free to contact our customer service at:

Email: help@juwila.com


Phone: +19177308449

Contact details

  • Shop name: Juwila
  • Company name: Celbrand LLC
  • Company number: 8082509
  • Address: 1209 MOUNTAIN ROAD PL NE #6081, ALBUQUERQUE, NM 87110
  • Email: help@juwila.com
  • Phone: +19177308449

Opening hours

Monday to Friday: 8AM - 6PM
Saturday: Closed
Sunday: Closed